FAQs


Below you will find a few of our frequently asked questions about our products.  If you have any questions, feel free to reach out to us at info@craftypoines.ca.

Q.  Where do you ship from?

A.  Langley, B.C.

Q. Where are the products made?

A.  The majority of the items are hand crafted in the UK where the founding designer and owner lives. Some products, such as the Ponies and leatherette saddles and bridles are made in China as well as some of the plastic products.   The leather items are made in India. The Dressage Arena mat is made in the EU.

Q.  What countries do you ship to?

A.  Crafty Ponies Canada is the exclusive Canadian distributor and retailer of the Crafty Ponies product line.  There are distributors and retailers serving other countries.